The Account page provides an overview of your profile, current plan, and critical account settings.
Account Overview
This section displays your key account information:
- Current Plan: Your active subscription tier.
- Profile Details: Name, Email, and Account Creation date.
- User ID: Your unique internal ID (useful for support).
Subscription Management
You can quickly check your plan features here. To upgrade or manage your billing
details, click Manage Billing.
Subscription cancellation and account deactivation are separate actions. If you
have an active subscription, use Manage Subscription in Billing to stop its
renewal. A scheduled cancellation remains active through the date shown in
Billing and can be revoked before that date.
Danger Zone
The dashboard action is a soft account deactivation. It does not cancel an
active subscription and it does not immediately erase every database record.
- marks the account as deleted so it can no longer be used to sign in;
- revokes the current session and clears its session cookie; and
- attempts to remove user-uploaded files from object storage.
Account, billing, generation, custom-voice, and API-key records may remain in the
operational database for billing reconciliation, security and support work,
analytics continuity, or possible administrator-assisted recovery. Audixa does
not publish a fixed automatic-erasure period for those retained records.
Before deactivating, cancel any subscription separately in Billing and contact
support if you need help with retained data or a billing issue. Do not assume the
deactivation button has stopped a payment-provider subscription.
Need Help?
If you have questions about your account or billing, you can use the Contact Support button to reach our team securely. 
