Billing

The Billing page is your central hub for managing your subscription, wallet balances, and viewing transaction history.

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The Billing Dashboard

The dashboard uses a grid layout to show your most important financial data at a glance.

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1. Total Available Balance

The large card shows your Total Available Balance, which is the sum of your:

• Monthly Balance: Included with your plan (resets monthly).
• Top-up Balance: Purchased separately. Expiry depends on subscription status.

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2. Add Funds (Topup)

You can add funds to your Topup Balance at any time. This balance is used when your monthly balance runs out, ensuring uninterrupted service.

• Custom Amount: Enter any amount between $10 and$1,000.
• Payment: Securely processed via our payment provider.

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3. Active Plan Card

Shows your current subscription tier and its benefits, such as:

• Monthly balance amount
• Concurrent request limits
• Feature access (e.g., Clone Voices)

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Managing Your Subscription

Click the Manage Subscription button on your active plan card to open the subscription portal. Here you can:

• Upgrade/Downgrade: Change your plan.
• Update Payment Method: Change your card details.
• Cancel Subscription: Stop auto-renewal.
• View Invoices: Download past PDF invoices.

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Wallet System Explained

Audixa uses a Dual Wallet System:

1. Monthly Balance: Consumed first. Resets on your billing cycle. Unused amounts do NOT roll over.
2. Top-up Balance: Consumed only after Monthly Balance is exhausted. Its expiry clock is paused while a subscription is active. Without an active subscription, remaining top-up grants expire after 30 days.

If a subscription ends, the 30-day clock starts for remaining top-up grants. A new active subscription pauses the clock again for grants that have not expired. Use the expiry date shown in Billing as the account-specific source of truth.

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Billing History

The bottom section contains tabs for:

• Payments: History of your subscription charges and top-ups.
• Generations: Detailed log of balance usage per generation.

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Current Plan Facts

Rates, balances, generation limits, and commercial support terms can vary by plan. Review the plan card in Billing and the current Pricing page instead of relying on a static matrix.