The Billing Dashboard
The dashboard uses a grid layout to show your most important financial data at a glance.1. Total Available Balance
The large card shows your Total Available Balance, which is the sum of your:- Monthly Balance: Included with your plan (resets monthly).
- Topup Balance: Purchased separately (never expires).
2. Add Funds (Topup)
You can add funds to your Topup Balance at any time. This balance is used when your monthly balance runs out, ensuring uninterrupted service.- Pre-set Amounts: 25, 100.
- Custom Amount: Enter any amount between 1,000.
- Payment: Securely processed via our payment provider.
3. Active Plan Card
Shows your current subscription tier and its benefits, such as:- Monthly balance amount
- Concurrent request limits
- Feature access (e.g., Clone Voices)
Managing Your Subscription
Click the Manage Subscription button on your active plan card to open the subscription portal. Here you can:- Upgrade/Downgrade: Change your plan.
- Update Payment Method: Change your card details.
- Cancel Subscription: Stop auto-renewal.
- View Invoices: Download past PDF invoices.
If you cancel, you will see a cancellation banner with the end date. You can revoke cancellation at any time before that date to keep your plan active.
Wallet System Explained
Audixa uses a Dual Wallet System:- Monthly Balance: Consumed first. Resets on your billing cycle. Unused amounts do NOT roll over.
- Topup Balance: Consumed only after Monthly Balance is exhausted. Carries over indefinitely.
Billing History
The bottom section contains tabs for:- Payments: History of your subscription charges and top-ups.
- Generations: Detailed log of balance usage per generation.
Plan & Support Levels
| Plan | Support Level |
|---|---|
| Basic | Community Support |
| Starter | Community Support |
| Pro | Priority Support |
| Enterprise | Priority Support + Dedicated Manager |